- Shipping Information
At Quartermaster, we strive to get your order to you the fastest and most economical way possible. Choose our Standard Shipping or select from a variety of options.
Shipping rates are based on the total order amount:
*Deliveries to APO/FPO and PO Boxes will be shipped via United States Postal Service at the Standard rates indicated above. Select Standard Delivery at checkout. Please allow for extended delivery times.
APO/FPO shipments: Our federal & military supply specialists are available to assist you with availability, bulk pricing, and shipping regulations.
Restrictions for International Orders: The United States Government also restricts the sale of certain products to international destinations in which an Export License must be obtained by Galls/Quartermaster prior to order processing. Orders for international destinations are subject to review by the Galls/Quartermaster Export Compliance Department and will be processed in compliance with all United States International Trade Regulations. All transactions are subject to screening against all published Denied Parties Listings made available by the United States Government.
Commodities ordered will be exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.
Orders shipped outside the United States may be subject to customs, tariffs and local fees, which are the sole responsibility of the customer. These fees are normally payable to your local customs office and would be in addition to the amount of the order.
For Next Day Air and 2nd Day Air, shipping charges are based on a number of factors, including weight and size of the package to be shipped and the shipping location (Zone). If the price is different than what you submitted, you will be contacted by one of our sales representative with those changes. The order will not be submitted until we have the customer's approval.
All online shipping promotions are applicable for ground shipping within the continental United States ONLY (excludes Alaska, Hawaii, Puerto Rico and other international orders).
All orders, including 2nd Day and Next Day Air are shipped on business days only (Monday-Friday), excluding weekends and holidays. Orders that are placed before 5:00pm EST and do not include customization or out-of-stock items will be shipped the same day.
For orders that include any customization (embroidery, silkscreening, hemming, striping, applying patches, etc.), please allow an additional 5-6 days.
**Heavy or bulky items require separate shipping due to size and weight. Additional charges appear on the order summary page and are generally noted on the product page as well for these items.
Some products have restricted shipping options. Pepper Sprays cannot be shipped via air, for example. All orders that include items with restricted shipping options will automatically be shipped by Standard Shipping.
If you have any questions regarding shipping options, please contact a customer service representative prior to submitting your order at 866.673.7645.